Download Dia

Status

AI tools high latency

Incident Report for Dia

Resolved

Traffic latency has been normal since the mitigation.
Posted Jan 29, 2026 - 17:23 EST

Monitoring

We are monitoring the increased latency some users were encountering using the assistant and AI features in Dia. This was mitigated at 2PM EST.
Posted Jan 29, 2026 - 14:44 EST

Identified

3-4% of requests using the Chat and AI features in Dia are experiencing very long delays since 2 AM January 28 EST.
Posted Jan 29, 2026 - 13:29 EST
This incident affected: Authentication and Assistant.